I’ve been freelancing full-time for 17 years, and it took a while (and a bunch of not-so-great clients) to realize: You can have really good clients—and only good clients! Sure, maybe you need to sow your oats with some bad clients to realize what good looks like. But if … Read On ›
I’ve done a ton over the years to make sure my clients are pre-qualified and a good fit. I’ve made sure my intake process alerts me to red flags in advance—and that there are rules, boundaries, contracts and deposits in place to weed out un-ideal clients and … Read On ›
I’ve talked about saying no and establishing boundaries with clients before, but it’s easier to do these things before you’ve actually worked with a client (on your website, in your free consults and in your contracts), or when you feel like a current client is being rude … Read On ›
Before I share this story about whether to refund the deposit, I want you to know: If you hire me for a project, I’m committed to doing whatever it takes to make it a success. With that said—I’m writing this because it’s relevant to many of my clients who … Read On ›
Today I want to share a very real scenario that’s plaguing business owners everywhere. It looks something like this… Your brain: “I should say no to this request.” Your mouth: “Sure, no problem!” When you mind says no, but your mouth keeps saying yes, you get yourself into quite the … Read On ›
“I should have paid attention to the red flags.” Freelancers often say this about a project that has gone wrong. And it’s true. Most of the time, in hindsight, there were red flags. But if we pay attention to them sooner, we can eliminate problem projects from the get-go … Read On ›
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