Tag: no

Client being dropped by the claw

A simple formula for firing clients

I’ve done a ton over the years to make sure my clients are pre-qualified and a good fit. I’ve made sure my intake process alerts me to red flags in advance—and that there are rules, boundaries, contracts and deposits in place to weed out un-ideal clients and … Read On ›

Man pushing against mountain illustration

How to push back with a client

I’ve talked about saying no and establishing boundaries with clients before, but it’s easier to do these things before you’ve actually worked with a client (on your website, in your free consults and in your contracts), or when you feel like a current client is being rude … Read On ›

Repeat after me: No.

Today I want to share a very real scenario that’s plaguing business owners everywhere. It looks something like this… Your brain: “I should say no to this request.” Your mouth: “Sure, no problem!” When you mind says no, but your mouth keeps saying yes, you get yourself into quite the … Read On ›