Category: Good Business

I was scared of starting conversations.

I was scared of pretty girls and starting conversations. – Vance Joy, Riptide I hear you, Vance. I’m terrified of starting conversations. As a majorly introverted shy wallflower, I don’t like talking to new people. The idea of attending a networking event makes me start nervous-sweating and hoping … Read On ›

Does your contract include these items?

Like I said in my last post, I want every freelancer to have a contract—no excuses! To make sure there are no excuses, I shared my own contract which can be used a model. Today I want to talk about my contract in a little more detail and … Read On ›

Don’t have a contract? Read this.

Do you start projects without having the client sign a contract? Let today be the last day! If you don’t have a contract (that you use EVERY time), it’s time for an intervention. When it comes to contracts: You must have one. No ifs, ands or buts about it!You … Read On ›

Stop getting walked all over

Why do creatives let people walk all over them? I’m dropping a truth-bomb today. There are too many creatives who let clients step all over them. As a freelancer, you are not someone’s servant—you are someone’s partner—hired to help them accomplish something important. So maybe you’re lacking in confidence. … Read On ›

Client Red Flags: 11 Signs of a Bad Client

“I should have paid attention to the red flags.” Freelancers often say this about a project that has gone wrong. And it’s true. Most of the time, in hindsight, there were red flags. But if we pay attention to them sooner, we can eliminate problem projects from the get-go … Read On ›

Don’t do this on consultation calls.

I talked about what to do once a client says they want to work with you—but a whole lot happens before then. Oftentimes, the interaction starts with a complimentary consultation call or, as I like to call it, a free chat. Even though it’s free, you can … Read On ›

online scheduler

Is an online scheduler impersonal?

I talk a lot about increasing efficiency (most recently in my client intake process), and I’ve been thinking about how I can do it by integrating an online scheduler with my calendar. When I’m trying to schedule a meeting with a client or new prospect, I want … Read On ›

A client wants to work with you. Now what?

Finding clients gets talked about a lot. But what to do once you have them…not so much! For designers, there is so much that goes into starting a business. Lots of stuff I didn’t really think about when I started. Like what the heck to do once you have a … Read On ›

It’s time to get specific about your services.

Because I like to practice what I preach, I’m revamping my website using my free report, Get Your Website Done: 12 Actionable Steps for Designers, as a guide. Last time we talked about choosing your niche (you’ve done that, right?)—and this time, we’re talking about what you’re … Read On ›

Get over it and just pick your niche already!

Trust the process, right? Well, I’m going to trust my own process as I completely redesign my website, which I last built in 2013—gasp! I’ve constantly updated the design and made tweaks, but it’s time to start fresh and clean. And there’s no better time than now. I … Read On ›