Category: Good Business

Is it called “Client Onboarding”?

I had the honor of returning as a speaker at WordCamp Atlanta in May 2019. My session was:  Getting Clients to Sign on the Dotted Line Consultations, estimates, proposals, contracts, oh my! If onboarding your clients is a struggle, this session is for you. I’ll share my super straightforward … Read On ›

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How to push back with a client

I’ve talked about saying no and establishing boundaries with clients before, but it’s easier to do these things before you’ve actually worked with a client (on your website, in your free consults and in your contracts), or when you feel like a current client is being rude … Read On ›

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How to prepare for a strong project kickoff

So, you’ve hired me to design and develop your awesome WordPress website. Yippee! We’ve come to agreement.You’ve signed the contract.You’ve sent the deposit.And we’re scheduled for a kickoff call to get your project started. What is a kickoff call? The kickoff phone call is the official beginning of our work … Read On ›

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How I named my business

Other creatives who are in the process of choosing a business name often ask how I chose mine, Jill Lynn Design. Today, I’m going to tell you this riveting (not!) tale… My naming wasn’t full of drama, research, excitement or nail-biting, because I guess I’ve always thought that ultimately, … Read On ›